Service Portfolio

Six service lines. One focused domain.

Every offering is anchored in Microsoft identity, messaging, and hybrid platforms, with clearly defined scope and delivery accountability.

01

Active Directory

Supporting foundational identity infrastructure that governs access, authentication, and policy across the enterprise.

  • Health and Risk Reviews Assess replication health, DNS dependencies, role placement, trust path integrity, and administrative sprawl.
  • Directory Cleanup Remediate stale objects, OU structure drift, orphaned accounts, and policy clutter that accumulates over time.
  • Architecture Modernization Plan and sequence changes that align AD structure with cloud identity strategy and reduce long-term technical debt.
  • Operational Hardening Improve administrative tier boundaries, privilege patterns, and day-two operational practices.

02

Entra ID

Cloud identity posture, authentication architecture, and governance services for organizations operating or transitioning to Microsoft Entra.

  • Tenant Posture Reviews Systematic review of tenant configuration, authentication policies, conditional access, and administrator role assignments.
  • Authentication Design Evaluate and design MFA, passwordless, SSPR, and authentication method policies appropriate for your user base.
  • Access Model Governance Review group structures, role assignments, entitlement patterns, and access lifecycle practices.
  • Identity Lifecycle Planning Design provisioning, deprovisioning, and joiner-mover-leaver workflows that integrate on-premises and cloud identity sources.

03

Exchange On-Premises

Operational support, stabilization, and transition planning for organizations running Exchange in datacenter or private cloud environments.

  • Operational Stabilization Diagnose and resolve mail flow failures, DAG issues, certificate problems, and connector misconfigurations.
  • Transport and Routing Review Map and clean up transport rules, connector configurations, and mail routing paths that have grown inconsistent over time.
  • Recovery Planning Review backup configurations, DAG health, database recovery procedures, and disaster recovery readiness.
  • Upgrade and Transition Assessment Evaluate version currency, support lifecycle position, and the options for moving toward a modern or hybrid configuration.

04

Exchange Online & M365

Service configuration, policy design, and optimization for organizations operating Exchange Online and core Microsoft 365 workloads.

  • Service Configuration Review Assess mailbox policies, retention configurations, anti-spam and anti-phishing settings, and service health baselines.
  • Mail Flow Optimization Review connectors, transport rules, and mail routing to address delivery issues, quarantine problems, and compliance gaps.
  • Recipient and Policy Design Standardize recipient types, address list hygiene, distribution group governance, and shared mailbox policies.
  • M365 Service Alignment Align licensing, service activation, and configuration across Teams, SharePoint, and other M365 workloads that interact with Exchange.

05

Exchange Hybrid

Coexistence design, hybrid troubleshooting, and phased transformation support for organizations running mixed on-premises and Exchange Online environments.

  • Hybrid Configuration Review Audit HCW output, connector health, OAuth configuration, and certificate currency across your hybrid topology.
  • Coexistence Design Plan and validate free/busy, autodiscover, mail routing, and cross-premises permission behavior during coexistence.
  • Hybrid Troubleshooting Diagnose and resolve mail flow, authentication, and calendar coexistence failures in running hybrid deployments.
  • Hybrid Decommission Planning Sequence the retirement of your last on-premises Exchange server once migration is complete and hybrid is no longer needed.

06

Cloud Sync & Migration Planning

Entra AD Connect Cloud Sync configuration, migration program design, and wave governance for organizations moving to Microsoft 365 at scale.

  • Cloud Sync Assessment and Design Evaluate suitability for Cloud Sync versus Azure AD Connect, configure provisioning scope, and validate attribute flows.
  • Migration Program Design Define migration approach, wave structure, dependency order, pilot criteria, and rollback thresholds for mailbox moves.
  • Cutover Readiness Validate pre-migration prerequisites, DNS readiness, license assignment, and user communication before each wave.
  • Migration Governance Provide structured oversight across multi-phase programs — tracking progress, managing exceptions, and coordinating stakeholder decisions.

Need to align requirements to the right service line?

Book a consultation and we will provide a clear recommendation on scope, priorities, and next steps.

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